Keynote talks
speaking
ENGAGEMENTS
Organisational change and transformation
CONSULTING SERVICES
From individual leadership to team effectiveness, coaching tailored to the context.
leadership coaching
Practical workshops designed to strengthen leadership
BESPOKE WORKSHOPS
Leadership development isn’t one-size-fits-all. Whether you’re developing your own leadership, strengthening a team or building capability across your organisation, support should reflect the challenges, context and outcomes you’re working towards.
Interactive and grounded in real workplace challenges, the sessions help leaders and teams understand what may be getting in the way — and what they can do differently to work more effectively together.
Common areas of focus include:
DiSC | Cultural Intelligence | Communication & Influence | Self-Awareness | Leadership Development | Stakeholder Engagement
bespoke workshops
FOR COMPLEX WORKING ENVIRONMENTS
Practical, thought-provoking workshops designed to strengthen how leaders communicate, influence, collaborate and lead in highly regulated, fast-paced and multicultural organisations.
Each workshop is tailored to your organisation’s goals, team dynamics and leadership challenges — creating meaningful conversations, greater self-awareness and practical tools people can apply immediately.
Leadership Coaching
Personalised coaching for individual leaders and leadership teams, focused on the real challenges they are navigating and the impact they want to have.
1:1 Leadership Coaching
Individual coaching provides a confidential space to step back from the day-to-day, deepen self-awareness and work through specific leadership challenges. From communication and influence to executive presence, greater responsibility and leading through change, coaching is tailored to the individual, their role and organisational context.
Team Coaching
For leadership teams, I partner with experienced systemic team coaches to support teams in understanding how they work together, strengthening relationships and addressing the dynamics that may be limiting collective effectiveness.
Coaching is practical, challenging and focused on turning insight into meaningful change — for the individual, the team and the organisation.
Let's explore how we can move your vision forward.
Optimise for Impact
Partnering with organisations to improve operating models, processes and ways of working — reducing complexity and enabling teams to work more effectively and sustainably.
Lead through change
Experienced in leading integrations, outsourcing initiatives and complex organisational transitions — helping align people, priorities and ways of working throughout the change.experienced in guiding cross-functional teams through integrations, outsourcing and complex transitions.
CONSULTING SERVICES
Turning complexity into progress - together
Whether you’re building a new function, navigating an integration or transformation, or rethinking how your organisation operates, I bring hands-on experience of leading people, processes and systems through complex change.
From building functions from the ground up to leading cross-functional, global initiatives, my approach combines strategic thinking with practical delivery — creating greater clarity, alignment and sustainable outcomes.
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Mentored a professional, post-redundancy, to build a clear business vision, launch his consultancy, and win clients.
Career reinvention
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A practical DiSC workshop designed to help teams better understand themselves and each other. Participants explored how different behavioural styles influence communication, priorities, pace, and decision-making, while identifying practical ways to reduce tension, improve collaboration, and work more effectively across teams.
Leadership & Team Effectiveness Through DiSC
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Designed and facilitated cultural awareness workshops for multinational R&D teams during a major organisational transformation. The sessions helped participants better understand how cultural differences influence everyday workplace interactions — particularly under pressure — and provided practical strategies to improve communication, build trust, and navigate cross-cultural collaboration more effectively.
Cultural Awareness during Transformation
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Created and delivered a 2 day workshop for 60 women in sales, building confidence, leadership presence and communication skills.
Confidence, Leadership & Executive presence
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Led a complex vendor outsourcing project in pharma, ensuring delivery, alignment, and a more cohesive team.
Strategic outsourcing
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Supported a Medical Affairs Professional to gain greater confidence, clarity and key leadership capabilities.
Leadership Development
Real stories. real impact
Case studies
rachel k, vice president, regulatory strategy
I initially met Charmaine when we temporarily worked in the same organisation and was impressed with her knowledge and leadership presence. I have since been fortunate enough to work with Charmaine over the last 12 months in a totally different role as she coached me while I moved into a new leadership position.
From the outset, Charmaine created a trusted space that was both supportive and challenging, pushing me to invest time in honest reflection and personal growth. Through her natural coaching abilities, she helped me gain clarity on my leadership style and areas for development. I am completely confident that the experience has improved my effectiveness as a leader.
“Charmaine created a trusted space that was both supportive and challenging. She helped me gain clarity on my leadership style and areas for development."
Kirsten B, Head of global labeling strategy
What changed for you as a result of this coaching experience?
The most noticeable change has been to the level of confidence which your coaching has played a great part in developing. I have also increased the trust in my abilities as a leader and people manager. It has also been important to understand and learn more about what type of leader I want to be and how I show that in actions and behaviours.
How would you describe my coaching style?
Supportive! You truly provided a safe space where I felt I could be honest to both myself and also to you. Regardless of my state of mind or the things I brought up you always had the patience and tolerance to coach me through it. I'm impressed about your insightful ways and how you always are able to ask the questions to help me process my thoughts and find the paths forward.
"Regardless of my state of mind or the things I brought up, you always had the patience and tolerance to coach me through it."
Linda c, Head of Global regulatory compliance
What changed for you as a result of this coaching experience?
I feel more at ease in my role as a leader. While I still occasionally question whether I’m truly the right person for the position, those moments are less frequent and come with less self‑doubt than before. Overall, I would say the biggest change has been an increase in my confidence.
How would you describe my coaching style?
You once described your style as ‘gently challenging,’ and I think that captures it perfectly. You consistently hold up a thoughtful mirror, inviting the person being coached to pause and ask themselves, ‘Is that really so?’, all without ever coming across as dismissive or patronizing. Your way of questioning feels supportive rather than confrontational, creating a space where one can reflect honestly and openly.
"Your way of questioning feels supportive rather than confrontational, creating a space where one can reflect honestly and openly".
Annalisa G, HEAD OF REGULATORY BUSINESS OPERATIONS
I had the pleasure to work with Charmaine in my new role at Sobi and she is just incredible: strong Regulatory Affairs and business expertise accompanied by a great personality, able to transform any teams or projects in a success!
Her communication and coaching skills are unique and her willingness to support and develop others is outstanding. She would be a great mentor to any leader (executive level, seasoned, new leader or leader-to-be) in any organization.
I highly recommend Charmaine since she can guide leaders in becoming better people leaders, helping them to focus on their strengths and unlock their potential.
Working on a project with her allowed me to expand my knowledge, to grow and develop my leadership skills. I wish I met her earlier, and I hope our paths will cross again soon.
“Working on a project with Charmaine allowed me to expand my knowledge, to grow and develop my leadership skills. I wish I met her earlier, and I hope our paths will cross again soon.”
Raj B, senior director
I had the pleasure of working with Charmaine at Shire. Charmaine is a very knowledgeable and talented leader with great depth of knowledge in the regulatory area. Charmaine is very dedicated and a committed leader who can lead cross functional teams across various geographical locations.
Charmaine has a passion for systems and has always got involved in various site and diversity & inclusion initiatives. Charmaine and I led the woman’s forum, Charmaine was instrumental in kicking this off and maintaining the momentum for this employee resource group. Charmaine played a key role during employee consultation processes and also supported many employees in her mentoring role. Charmaine based on her leadership and transferable skills would be an assets to any Pharmaceutical Company.
“Charmaine played a key role during employee consultation processes and also supported many employees in her mentoring role.”
Barbara M, Strategy & Business Operations Lead
Charmaine was my manager for over two years while she was heading the R&D Regional center in Europe for Takeda. She has a fantastic talent in developing and coaching others. She was an inspiration and role model, with an authentic and trusting style. She allowed me to work independently but at the same time was available to exchange ideas.
When we drafted the first strategy for the regional center, she provided great insights on how to build our vision and which initiatives would add more value. She has strong and natural leadership skills, thus gaining respect from all colleagues who interacted with her in R&D and other functions. She set the foundations for a new R&D regional center, building a strong community and enabling strong connections with key stakeholders. She volunteered a lot of her time to mentor other colleagues at different levels of the organization. She is dedicated to increase diversity and inclusion in the company and sponsored many employees resource groups. I would love to work with her again.
“Charmaine was an inspiration and role model, with an authentic and trusting style. She allowed me to work independently but at the same time was available to exchange ideas.”
Sue W, Head of Regulatory Operations, Process Excellence & Compliance
Charmaine is a self-motivated and fearless leader. She can empower and inspire team members and take responsibility for their performance. She engages with global colleagues to promote diversity as well as encouraging skill growth and educational programmes for personal development.
She is an effective communicator delivering information with confidence and conviction. Her style is a no-nonsense and focused but she never forgets the needs of the individual. She possesses a curiosity to get to the bottom of things and solve problems to ‘find an answer’. A multi-tasker who can delegate as well as create highly effective, cohesive and connected teams.
“Charmaine is a self-motivated and fearless leader. Her style is a no-nonsense and focused but she never forgets the needs of the individual.”
Lotanna E, senior director
“Charmaine's brilliance, energy and diligence was an inspiration to the team and I know I am a better leader in no small thanks to you.”
book charmaine for your next event
speaking engagements & workshops
HANDPICK YOUR TOPIC
Looking for a speaker who brings leadership to life?
I deliver thought-provoking keynotes and interactive sessions that challenge thinking, create meaningful conversation and offer practical insights into how we communicate, adapt and lead in complex, multicultural organisations.
The impact we have isn't always the impact we intend.
Most leaders have good intentions. But leadership isn't experienced through our intentions — it's experienced through our behaviours.
This talk explores the gap between intention and impact: how our communication, energy, decision-making and leadership preferences are experienced by the people around us, and why learning to adapt doesn't mean becoming someone we're not.
A practical exploration of self-awareness, adaptability and what it really means to lead different people effectively.
Leading, communicating and collaborating across cultures.
What feels clear, respectful or effective to one person can be experienced very differently by another.
Drawing on more than 20 years working across global, multicultural organisations, this talk explores how culture shapes the way we communicate, build trust, make decisions and disagree — and what happens when we assume everyone sees the world as we do.
A practical and thought-provoking exploration of why cultural intelligence is no longer a 'nice to have' leadership skill.
Your Leadership is Someone Else's Experience
When Different Doesn't Mean Wrong
Example Keynote topics
Understanding your impact is the first step to leading others effectively.
Technical expertise may get us into leadership, but it doesn't automatically equip us to lead. This talk explores why self-awareness matters, how our natural behaviours shape the experience of those around us, and why effective leadership starts with understanding ourselves.
Through personal stories, leadership experience and practical insights, I explore how greater self-awareness gives leaders more choice — in how they communicate, respond, adapt and lead.
Leadership starts with Self
Your Voice is your Power!
Speaking up in the room (even when your voice shakes).
Silencing the inner critic.
Confidence isn’t born, it’s built.
What it means to ‘Find Your Voice’.
In a world that often tells us to stay quiet, blend in, or wait our turn, this talk is a rallying cry to do the opposite: own your story, trust your voice, and speak with confidence.
Whether you're navigating leadership, change, or self-doubt, "Speak Up" explores how finding your voice isn’t just about being heard — it’s about owning who you are and showing up fully.
Through powerful stories, practical strategies, and a boost of courage, this session will help you silence your inner critic and amplify your impact.
The Power of Finding Your Voice
Over the 6 weeks, participants build both self-awareness and practical communication capability — helping them show up with greater intention in the conversations that matter most.
Space for discussion and practice
Real-life workplace application
Conversation tools and techniques
Guided reflection
Practical teaching
Each session combines:
Lead conversations with greater trust, composure, and accountability.
Build self-awareness around communication habits and triggers.
Strengthen executive presence in everyday interactions.
Navigate high-pressure conversations more effectively.
Communicate with greater clarity and confidence.
workshop
Originally designed to help people managers lead more effective conversations with their teams, the TRUST framework has evolved into a practical communication and self-leadership tool for professionals looking to strengthen confidence, clarity, and executive presence. Designed for teams.
This interactive 6-week workshop series explores one element of the TRUST framework each week — creating space for deeper reflection, practical application, and real-world conversation practice.
Rather than overwhelming participants with theory, the programme takes a structured and practical approach to developing more intentional communication habits over time.
Participants learn how to:
TRUST - A practical framework for confident, intentional conversations
let's break it down
The 6-Week Journey
Week 1 — Tune In
Explore tools to create a safe space and be fully present.
Week 2 — Reflect
Invite insight by looking at what's working and what's challenging.
Week 3 — Unlock
Getting beneath the surface - skills and questions to explore beneath the surface.
Week 4 — Support
How to give support without 'stealing the steering wheel'.
Week 5 — Take Action
Explore how to empower accountability and ownership.
Week 6 — Integration & Practice
Bringing the TRUST framework into real workplace conversations = review, reflect and practice.
Better teamwork begins with better understanding.
When people understand themselves and each other, communication becomes clearer, collaboration becomes easier, and stronger teams naturally follow.
Build Self-Awareness, Collaboration & Team Culture
Cross-functional collaboration
Functional teams
Leadership teams
Best for:
workshop
Gain a deeper understanding of communication styles, behavioural preferences, and team dynamics. Using the Everything DiSC® framework, participants develop greater self-awareness while building stronger working relationships and a shared language for collaboration.
Everything DiSC®
let's break it down
Here's What You'll Learn
one
Greater self-awareness and understanding of yours and others behavioural styles
TWO
Stronger communication and collaboration skills
THREE
Practical strategies to adapt your approach in different situations
FOUR
A deeper understanding of team dynamics and workplace culture
FIVE
A shared language that strengthens trust, feedback, and performance
Global teams thrive when understanding comes first.
Building cultural awareness helps teams communicate with confidence, strengthen relationships, and turn diversity into a competitive advantage.
Strengthen Communication
Across Cultures
workshop
Build the awareness, confidence, and practical skills needed to communicate and collaborate effectively across cultures.
Designed for global organisations and multicultural teams, this interactive workshop explores how cultural differences influence communication, decision-making, leadership, and workplace relationships.
Cultural Awareness for Global Teams
let's break it down
Here's What Teams will Learn
one
Greater awareness of their own, and others, cultural preferences and assumptions
TWO
Improved understanding of how culture influences communication
THREE
Practical strategies for working across cultures with confidence
FOUR
Stronger collaboration, trust, and relationship building
Greater confidence leading and contributing within global teams
Greater confidence leading and contributing within global teams
FIVE
Greater confidence leading and contributing within global teams
Engage your audience with a keynote or workshop that challenges thinking, creates meaningful conversation and gives people practical insights they can take back into how they work and lead.
looking for a speaker who brings leadership to life?